Refund & Cancellation Policy

Scrap On Wheels Global Private Limited

Effective Date: July 22, 2026

This Refund & Cancellation Policy applies to all services, subscriptions, and digital products offered by Scrap On Wheels Global Private Limited (“Scrap On Wheels”, “Company”, “we”, “our”, or “us”) through our website and mobile application.

By purchasing any subscription, membership, or digital service on the Scrap On Wheels Platform, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.

1. Nature of Services

Scrap On Wheels provides digital and technology-enabled services, including but not limited to:

  • Vendor subscriptions
  • Marketplace access
  • Live scrap market rates
  • Business networking
  • Lead generation services
  • Digital quotations
  • Premium business listings
  • Value-added digital services

These services are non-tangible, digital, and irrevocable once activated.

2. Refund Policy

Unless otherwise stated in writing, all payments made to Scrap On Wheels are final and non-refundable.

No refunds will be issued for:

  • Subscription fees
  • Membership plans
  • Premium listings
  • Marketplace access fees
  • Lead generation services
  • Digital services already activated
  • Partial use of a subscription
  • Unused subscription periods
  • Change of mind after purchase

3. Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting our support team.

Cancellation will prevent automatic renewal (where applicable). However:

  • Your subscription will remain active until the end of the current billing period.
  • No refund or credit will be provided for the remaining subscription period.
  • Access to paid features will end upon expiry of the subscription.

4. Free Trial (If Offered)

Where Scrap On Wheels offers a free trial, users may access eligible premium features for the specified trial period.

If you choose not to continue, you must cancel before the trial ends to avoid any applicable subscription charges.

Trial availability, duration, and eligibility may change at our sole discretion.

5. Exceptional Refunds

Refunds may be considered only in exceptional circumstances, including:

  • Duplicate or accidental payments.
  • Incorrect charges due to a verified technical error.
  • Failed transactions where payment is received but the service is not activated.

Approved refunds, if any, will be processed to the original payment method within a reasonable period, subject to payment gateway and banking timelines.

6. Chargebacks

If you initiate an unauthorized chargeback or payment dispute without first contacting Scrap On Wheels, we reserve the right to:

  • Suspend or terminate your account.
  • Recover any outstanding dues.
  • Restrict access to our services until the dispute is resolved.

7. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. Any revised version will be published on our website and mobile application with an updated Effective Date.

8. Contact Us

For questions regarding this Refund & Cancellation Policy, please contact:

Scrap On Wheels Global Private Limited

Email: scraponwheels30@gmail.com

Website: www.scraponwheels.com

Customer Support: +91-8875252520

Registered Office: [Insert Registered Office Address]